Print2Accounts – frequently asked questions
Answers to the most common questions about setup, saving receipts, privacy and troubleshooting. Step-by-step instructions are in the user guide.
Setup and editions
What does Print2Accounts do?
It takes receipts to Procountor. You print a receipt to the printer Print2Accounts PDF, the app reads the receipt details with AI, and you check and save them. The receipt PDF is attached to the voucher in Procountor.
How do I install the app?
Download Print2Accounts-Setup-<version>.exe from vesan.ai/print2accounts and run it. Installation requires administrator rights. It installs the app, the Print2Accounts PDF printer and, if needed, Microsoft Edge WebView2. The Windows print spooler restarts briefly during installation.
If you prefer, we can handle the installation and setup for you: get in touch.
How do I start the app?
Print a receipt to the printer Print2Accounts PDF, and the app opens with the receipt. You can also open Print2Accounts from the Start menu and select Avaa PDF… (Open PDF…) or drag a PDF file into the window.
Where do I get a Procountor API key?
The easiest way is to select Asetukset → Procountor → Yhdistä Procountoriin (Settings → Procountor → Connect to Procountor): sign in to Procountor, select the company and approve the integration, and the app receives the key automatically. Your company’s Procountor main user can also give you the key. In that case, enter it under Asetukset → Procountor (Settings → Procountor) and select Testaa yhteys (Test connection). The key is company-specific.
The Procountor API is subject to a fee in all editions, including the Free edition. Finago charges a fixed fee for it and an additional fee for each integration, in line with its API pricing – these fees are not included in Print2Accounts prices.
Do I need my own AI key?
Only in the Basic edition. In the other editions, AI is included in the app and you do not need a key of your own.
Where do I get a Claude key for the Basic edition?
At console.anthropic.com → API Keys. Anthropic requires a payment card and prepaid credit. Reading one receipt costs about 1–3 cents, and usage is billed directly by Anthropic.
What is the difference between the editions?
| Edition | Vouchers | AI | Key |
|---|---|---|---|
| Free | First 10 free, then 2 per month | included | not needed |
| Basic | 100 per month | your own AI key | licence key + your own AI key |
| AI Included | 100 per month | included | licence key |
| Sponsored (offered by your accounting firm) | as agreed with the accounting firm | included | licence key from your accounting firm |
| Enterprise | per-voucher pricing | included | licence key |
A voucher is one receipt saved to Procountor. The edition and the number of vouchers are shown under Asetukset → Tilaus (Settings → Subscription). Prices are on the product page. In all editions, including the Free edition, Finago also charges for the Procountor API; see its API pricing for details.
What happens when I run out of vouchers?
New receipts cannot be saved to Procountor until the start of the next month. In the Free edition, after the 10 starter vouchers you can save 2 vouchers per month. You can switch to a larger edition under Asetukset → Tilaus (Settings → Subscription).
Can I save if the subscription service does not respond?
Yes. If the subscription service is temporarily unavailable, receipts are still saved to Procountor, up to 20 vouchers per month, provided the subscription has been checked within the last 30 days. The app reports these vouchers to the subscription service later.
Why is the Free edition quota per Procountor company?
Free vouchers belong to the company, not the computer: computers using the same company share them. The subscription service identifies the company through the Procountor connection and stores only a hash derived from the identifier.
What is the Sponsored edition (offered by an accounting firm)?
Your accounting firm can offer Print2Accounts to its clients. You receive a licence key from the firm, and the app shows the firm’s name and logo. AI is included, and you do not need a key of your own. Accounting firms can request a quote.
Saving receipts
What happens when I press Tallenna Procountoriin (Save to Procountor)?
The app first checks the required details. It then adds the lines to the month’s journal voucher (P2A YYYY-MM, status Unfinished) and attaches the receipt PDF to it. If the month has no unfinished voucher, the app creates a new one. Finally, you see which voucher and lines the receipt went to.
What is the difference between a journal voucher and an expense claim?
- Muistiotosite (Journal voucher): a receipt paid with a company card or from a company account is booked directly in the accounts.
- Kululasku (Expense claim): a receipt paid with your own money. An expense claim is created in Procountor, and the company reimburses it to the employee. The expense type and payment method are not transferred to the expense claim.
Why do all receipts go into the same voucher?
Procountor bills by the number of vouchers, so putting many receipts in one journal voucher saves money. If your accountant wants each receipt separately, turn on Aloita uusi tosite (Start a new voucher) before saving.
Why is the Aloita uusi tosite (Start a new voucher) switch greyed out?
The month does not have an unfinished voucher yet, so a new one will be created anyway.
What are Veroton € and Verollinen €?
The line amount is entered as a net amount (Veroton € – net €), and the app calculates the VAT. Verollinen € (Gross €) shows the line amount including VAT, so you can compare it with the receipt.
Why does the total differ from the receipt total by a cent?
Procountor calculates each line’s gross amount from the net amount and rounds it to the cent. Not every gross amount falls on a whole cent: for example, €27.20 with 13.5% VAT is either €23.96 net (€27.19 gross) or €23.97 net (€27.21 gross). That is why the sum of the lines can differ from the receipt total by a cent or two.
The app evens out such a rounding difference automatically when it reads the receipt: it changes the net amount of one or two lines by a cent so that the gross sum of the lines is exactly the receipt total. This way the amount booked in Procountor matches the bank charge. Each line’s gross amount differs from the receipt line by at most one cent.
If the difference is larger than rounding explains, the app does not change the lines but warns you and asks you to check them before saving. Sometimes, for example on a single-line receipt, a one-cent difference cannot be spread over the lines, and the total stays a cent away from the receipt total. Also check the total when you change lines yourself: the app evens out rounding only when reading the receipt.
Which VAT rates does the app accept?
It depends on the purchase date: from 1 Jan 2026, 0%, 10%, 13.5% and 25.5%; from 1 Sep 2024 to 31 Dec 2025, 0%, 10%, 14% and 25.5%; before that, 0%, 10%, 14% and 24%. If the receipt has a rate that was not in force on the purchase date, the app asks you to correct it before saving.
How are foreign receipts handled?
Select ALV-käsittely (VAT treatment) according to the receipt:
- Another country’s VAT on the receipt (e.g. a German hotel): Ulkomainen ALV, ei vähennettävä (Foreign VAT, not deductible). The amounts are booked as gross amounts.
- A service bought from an EU company without VAT: EU-osto, käännetty verovelvollisuus (EU purchase, reverse charge).
- A purchase from outside the EU without VAT: EU:n ulkopuolinen osto ilman ALV:tä (Non-EU purchase without VAT).
AI suggests the treatment, but check it. In unclear cases, ask your accountant.
The receipt is in dollars. How do I save it?
Only euros are saved to Procountor. Convert the amounts to euros, for example based on the amount charged by your bank, and change the currency to EUR.
Can I accidentally save the same receipt twice?
The app remembers the receipts it has saved. If you save the same receipt again (the same PDF, or the same vendor, date and amount), the app first asks whether you really want to save it. The save button also cannot be triggered twice during the same save.
The voucher was saved but the attachment failed. What do I do?
Do not save the receipt again, because the lines would go to Procountor twice. Select Lähetä liite uudelleen (Resend attachment), which sends only the PDF to the voucher that has already been saved.
How do I correct a voucher that has already been saved?
In Procountor: the journal voucher stays in the Unfinished state, so its lines and attachments can still be edited.
AI read the details wrong. What do I do?
Correct the fields before saving. If AI was unsure about something, a note appears at the top of the form. Tunnista uudelleen (Recognise again) reads the receipt once more.
Why is the Kulutyyppi (expense type) menu empty?
Expense accounts are fetched from Procountor on the first connection. If the list is empty, open Asetukset → Kulutyypit (Settings → Expense types), select Päivitä Procountorista (Update from Procountor) and tick the accounts you use.
What does Omalla rahalla (with my own money) mean?
You paid for the receipt with your own card or in cash. The amount is booked as a debt to you, and the company pays it back. You can check the offset account under Asetukset → Maksutavat ja kortit → Kirjanpitäjän asetukset (Settings → Payment methods and cards → Accountant’s settings).
The app suggested saving a card. What does that mean?
The app remembers the card’s last four digits and from then on selects the payment method automatically when the same card appears on a receipt. The full card number is never stored.
Privacy and data
Where is my receipt sent?
The receipt PDF is sent to an AI service to read its details:
- In the Free, AI Included, Sponsored and Enterprise editions, directly from your computer to the EU region of the AI service OpenRouter, where it is processed with Anthropic’s Claude model on Google Cloud servers in the EU. The receipt is not stored after processing and is not used to train AI. The receipt does not pass through the subscription service (vesan.ai).
- In the Basic edition, directly to the service of your choice.
When saving, the voucher and the PDF are sent to your company’s Procountor. The receipt is not sent to another AI service without your permission.
What data stays on my computer?
Settings, encrypted keys (only for this Windows user) and the app’s logs. Printed receipts are in the folder C:\ProgramData\Print2Accounts\inbox, until they have been saved to Procountor. After that they are deleted, unless you have changed the setting. Other users of the computer cannot see your receipts.
Can I use the app without AI?
Yes. In the privacy notice, select En nyt – täytän kuitit käsin (Not now – I will fill in receipts manually). Receipts are saved to Procountor with their attachments in the same way.
Troubleshooting
The printer prints, but the window does not open.
Open Print2Accounts from the Start menu and select Avaa PDF… (Open PDF…). Printed receipts are in the folder C:\ProgramData\Print2Accounts\inbox.
The PDF preview does not show.
The preview needs Microsoft Edge WebView2. The installer installs it, but without an internet connection the installation may not complete. Posting works without the preview too.
The Procountor connection does not work.
Open Asetukset → Procountor (Settings → Procountor) and select Testaa yhteys (Test connection). The message tells you why. Check the API key and your internet connection. If the message mentions missing permissions, ask your company’s Procountor main user to add them.
Can I use several companies?
One Procountor API key corresponds to one company. For another company’s receipts, change the key under Asetukset → Procountor (Settings → Procountor). Expense types and accountant’s settings are saved per company.
How do I update or uninstall the app?
The app tells you about a new version at the top of the window. Update by running the new installer; your settings are kept. Uninstall the app in Windows under Settings → Apps → Installed apps.
What should I send to support when something does not work?
Tell us what you did and what happened. Attach the log files: Asetukset → Tietoja → Avaa lokikansio (Settings → About → Open log folder). The logs do not contain keys.
Didn’t find an answer?
Ask us directly. We also help with installing and setting up the app.